Journey Pool

Service Request

Community Partnership Terms

Last Updated: 23/04/2026

These Community Partnership Terms (“Agreement”) set out the roles and responsibilities between J-Pool (Journey Pool) and a community, organisation, or property management entity (“Community Partner”).

J-Pool is a community-based coordination platform operated by Eykegai Limited, enabling shared journeys within trusted networks.

By submitting a Service Request or entering into a partnership, you agree to these Terms.

1. Jurisdiction & Applicability

J-Pool aims to operate across multiple regions. This Agreement applies globally; however, certain provisions may vary depending on your location.

  • In the United Kingdom, usage is subject to applicable UK laws and regulations
  • In Nigeria, usage is subject to applicable Nigerian laws and regulations

J-Pool will operate in compliance with the legal requirements of the applicable jurisdiction.

2. Partnership Purpose

This partnership enables J-Pool to operate within a defined community in order to:

  • Support structured and coordinated shared journeys
  • Improve reliability and accessibility of daily movement
  • Enable cost-sharing within trusted networks
  • Provide a simple, community-led mobility system
3. Eligibility of Community Partner

To qualify, the Community Partner must:

  • Be an authorised representative of the community or organisation
  • Provide accurate information (location, size, structure, point of contact)
  • Ensure that internal rules and policies are clearly communicated to participants
4. Community Partner Responsibilities

The Community Partner agrees to:

  • Facilitate awareness and access within the community
  • Provide relevant onboarding information where required
  • Communicate updates or guidelines to participants
  • Support safe and responsible use within the community
5. J-Pool Responsibilities

J-Pool agrees to:

  • Provide a platform for coordinating shared journeys
  • Support onboarding and initial setup
  • Enable participant verification processes
  • Maintain platform functionality, communication, and updates
  • Provide reasonable support for community coordination
6. Operations & Coordination
  • All journey coordination is managed through the J-Pool platform
  • Cost contributions are arranged between participants within the platform
  • J-Pool may adjust operational features based on usage patterns, availability, and community needs

J-Pool does not provide transport services and does not manage physical movement directly.

7. Safety & Responsibility
  • J-Pool provides coordination tools and may implement safety features such as identity verification and reporting tools
  • Participants are responsible for their own actions and compliance with local laws
  • Community Partners remain responsible for internal community rules and access control

J-Pool is not liable for incidents, losses, or damages arising from participant activity.

8. Communication & Feedback
  • J-Pool may share updates regarding platform improvements or usage
  • Feedback from Community Partners may be used to improve the platform
  • Community Partners agree to notify J-Pool of any safety concerns or misuse
9. Termination of Partnership

Either party may terminate the partnership by:

  • Providing reasonable notice
  • Immediate termination in cases of misuse, unsafe behaviour, or breach of these Terms

Termination does not affect obligations already incurred.

10. Updates to Terms

J-Pool may update these Terms periodically.

Community Partners will be notified where appropriate, and continued participation constitutes acceptance of updated Terms.

11. Contact Information

For questions regarding these Terms:

Email: support@thejourneypool.com